We are searching for communicative candidates who are proactive and passionate about selling products and services we offer to new and existing clients.  

As Account manager, you will act as a point of contact for new and existing clients. Your primary responsibility is to create new leads and follow up on them. You will build long-lasting, mutually beneficial relationships with our clients and contacts, always striving to find the products and/or services that best fit the individual needs of the client. You also aid internal departments by collecting information when needed, such as testimonials, assisting in the processing and analysis of client data and complaints, and identifying industry trends. 

To succeed in this position, candidates should have exceptional communication, up-to-date information technology knowledge, and problem-solving skills. You should be resourceful, analytical, adaptable, and organized with the ability to build relationships with clients.

Is this a position for you?

• Sell Netpro’s products and services
• Communicating with clients to understand their needs and explain the value we offer
• Discuss our Service Delivery with Managed Services Clients  
• Building relationships with clients based on trust and respect
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Collaborating with internal departments to facilitate client need fulfillment
• Collecting and analyzing data to learn more about consumer behavior
• Keeping accurate records pertaining to inventory and account notes
• Maintaining updated knowledge of our products and services
• Resolving complaints and preventing additional issues by improving processes
• Identifying industry trends
• Acting as a client advocate with a focus on improving the buyer experience 

• Bachelor’s degree in sales, communications, or related field
• Exceptional verbal and written communication skills
• Ability to initiate, manage, and follow up on multiple leads at the same time
• Adaptability and strong problem-solving skills
• Excellent active listening skills
• Ability to build rapport and collaborate with others within the company and externally
• Understanding of consumer behaviors and industry trends
• Extensive, accurate product knowledge
• Excellent communication skills, both verbal and written in English and preferably 
  a combination with Papiamentu, Spanish, and/or Dutch
• A real teamplayer, stress-resistant, pragmatic, and enthusiastic